Privacy Policy

Privacy Policy Age of Electricity

Effective date: 20 April 2026

At Age of Electricity, we really care about your privacy. This Privacy Policy explains in simple terms what personal information we collect from you, why we collect it, how we use it, and how we keep it safe.

We are a UK company and we follow the UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018.

Age of ElectricityWebsite: ageofelectricity.comEmail: info@ageofelectricity.com

If you have any questions about this policy or how we handle your data, just email us at info@ageofelectricity.com.

When you use our website, we may collect:

• Contact and order information — Name, billing address, delivery address, email address, phone number, and details of the solar packages, panels, batteries or inverters you buy.
• Account information — If you create an account with us, we store your login details and order history.
• Payment information — We do not store your full credit or debit card details ourselves. Payments are securely processed by trusted third-party payment providers (such as Stripe or PayPal).
• Technical information — Your IP address, browser type, device information, and pages you visit on our site. We use this to improve how our website works.
• Cookies and similar technologies — Small files that help us remember your preferences, analyse site traffic, and make your shopping experience better.

We only collect information that we actually need to provide our services or improve your experience.

We use your personal data for the following reasons:

• To process your orders and deliver your solar products
• To manage your account and provide customer support
• To send you important order updates and receipts (these are necessary communications)
• To improve our website and understand how customers use it
• Occasionally, with your permission, to send you marketing emails about new solar products, offers or tips (you can unsubscribe at any time)

Under UK law, we rely on:

• Performance of a contract — to fulfil your order and deliver products
• Legitimate interests — to run and improve our business, prevent fraud, and provide good customer service
• Your consent — for marketing emails and certain cookies

No. We do not sell, rent, or trade your personal data with any third parties for marketing purposes.

We only share your information when it is strictly necessary:

• With payment providers (to process your payment)
• With delivery/courier companies (to send you your solar panels, batteries or inverters)
• With trusted service providers who help us run the website (for example, hosting or email services) — these companies are required to keep your data secure and only use it for the purposes we instruct

All our partners are based in the UK or EEA and must follow strict data protection rules.

We only keep your personal information for as long as we need it. For example:

• Order and account information is kept for 6 years (to meet accounting and legal requirements)
• Marketing consent can be withdrawn at any time

After that, we securely delete or anonymise your data.

We take the security of your information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse.

You have several important rights under UK GDPR:

• Access — Ask for a copy of the personal data we hold about you
• Correction — Ask us to fix any inaccurate or incomplete data
• Deletion — Ask us to delete your data (in certain circumstances)
• Objection — Object to us using your data for marketing or certain other purposes
• Withdrawal of consent — Stop receiving marketing emails at any time (there’s an unsubscribe link in every email)

To exercise any of these rights, simply email us at info@ageofelectricity.com. We will respond within one month.

You also have the right to complain to the UK supervisory authority: the Information Commissioner’s Office (ICO). Visit ico.org.uk for more details.

Our website uses cookies. You can manage or disable them through your browser settings or via our cookie banner. For more details, please see our Cookie Policy (link it here when you create one).

We may update this policy from time to time. The “Effective date” at the top will tell you when it was last revised. We recommend checking back occasionally.